The work behind the counter
Guests see the front of your hotel or restaurant. Behind it sits a pile of small jobs: invoices, quotes, replies to guests and suppliers, checking that a price is the same everywhere. None of it is hard. It takes hours, and it slips first in a busy week.
Three jobs an assistant can take
- Drafts invoices and quotes in your own system. You check and approve.
- Writes client mail for your approval. You read it, then it goes out.
- Flags prices that don't match across your systems.
What it should never do on its own
Send, delete or change things without asking. We work read-only and drafts-first.
How we run it
Kai, our own AI assistant, works this way. Three steps: we look at where your hours go, we build the first version, and we keep it running and check it every week.
Next step
Not sure where your hours go? Our free checklist is 10 questions, about 3 minutes. See AI back-office assistant. If guests also find you through AI tools, read Not found in AI search? What a B&B owner can do.