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Custom ops apps & automations

Software that fits how your team works

Off-the-shelf tools rarely match how a venue actually runs. We build the app and the links between your systems around your team, your POS and your routines.

What it does

  • Staff reports and checklists your team fills in on their phone
  • Links between your POS, website and other systems
  • Workflows that route problems to the right person
  • Read-only by default on your money and guest data

We built and run one for our own venue, The Spot in Lombok: staff reports, POS links and daily operations.

How it works

  1. 1Look — We map where your hours go: which tasks repeat, which systems you use, where things get lost.
  2. 2Build — We build the assistant, triage or app around the tools you already use. It starts read-only and drafts first; nothing goes out without your yes.
  3. 3Run — We keep it running, check it every week and adjust it as your business changes.

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