Mail & support triage
An inbox where nothing slips
Bookings, supplier mail, client requests and complaints all arrive in one place. The triage reads every message and turns the ones that need action into a task for the right person.
What it does
- Reads every incoming email and sorts what needs action
- Creates a task for the right person, with the context attached
- Recognises your existing clients by their address
- Flags what looks urgent or new
- Never replies, deletes or sends on its own
We run this ourselves: our studio inbox is triaged this way, including mail for our own venue.
How it works
- 1Look — We map where your hours go: which tasks repeat, which systems you use, where things get lost.
- 2Build — We build the assistant, triage or app around the tools you already use. It starts read-only and drafts first; nothing goes out without your yes.
- 3Run — We keep it running, check it every week and adjust it as your business changes.
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